Vacancy: Credit Manager (Finance)

Credit Manager

Applications in the form of an updated CV to be addressed to Talia Marr Via e-mail on [email protected] 
Closing Date: 18 November 2021 @ 17h00 

Credit Manager Role Description

Reporting to the National Credit Risk Manager, the successful candidates will be based in Midrand and will be responsible for the following: 

Key Responsibilities


  • Maintain a department organizational structure sufficient to meet all goals and objectives
  • Responsible for full Debtors Book & Accounts Receivable Department (Midrand)
  • Responsible for the full function of Credit Vetting Department 
  • Manage, train, up-skill, motivate, retain and recruit staff 
  • Measure department performance with appropriate metrics 
  • Provide ongoing training of the Credit Vetting Team and Credit Controllers 
  • Manage relations with Credit Agencies (CGIC / LCM / SDC) 
  • Manage a team of ten (10) direct reports 
  • Ensure that the Company’s Credit Policies are being implemented and adhered to 
  • Meet set deliverables 
  • Ensure that reviews and requests are dealt with timeously. 
  • Identify, draft, develop and implement operational processes, policies and guidelines 
  • Analyze and review the performance of existing clients 
  • Recommend changes in the Credit Policy to ensure compliance with NCA or other related Acts requirements and aligning with requirements of Group Internal Auditors 
  • Devise risk management strategies in conjunction with the National Credit Manager 
  • Monitor the credit granting and updating process. 
  • Accept or reject the staff's credit recommendations of new and existing clients 
  • Personally, investigating and reviewing the customer credit applications when required 
  • Keep abreast of best practice methods and trends and recommend to National Credit Manager 
  • Monthly meetings with Credit Controller and Cost Centre Heads to review Debtors Book 
  • Monthly Book review with EXCO 
  • Signing off and approval of credit notes and journals
  • Daily/Weekly/Monthly forecast of collections 
  • Preparing collateral documents, i.e. Personal Surety, Cession of Book Debts, and Cession of Order/Payment
  • Regular interaction with attorneys on all legal matters and handovers 
  • Ensuring that credit limits on all term accounts are in line with the credit limit granted by CGIC 
  • Reconciling and preparing all payments due to attorneys and CGIC relating to accounts handed over to legal
  • Negotiating with clients for early/timely payment of accounts 
  • Conflict resolution with both internal customers and external customers 
  • Ensure that customer related queries are effectively dealt with and resolved timeously 
  • Compilation and submission of Weekly/Monthly/quarterly reports as required by management
  • Assisting with the month-end processes 
  • Assisting with internal and external auditors on a quarterly/yearly basis 
  • Regular communication with industry players 
  • Regular evaluation of team against KPAs and align team with empirical goals and business strategy
  • Delegate, coach and mentor team members
  • Interface with sales team to communicate credit decisions and ensure timely review of new customers 
  • Make credit decisions within assigned authority 

Talia Marr
Recruitment Specialist

+27 (11) 265 3277



  • Matric with mathematics is essential and relevant Credit Risk Management Diploma or Degree 
  • Understanding of the National Credit Act or other related Acts 
  • A minimum of ten (10) years’ experience in a Credit Management position or similar role 
  • High level of Excel knowledge and skills (Pivot / VLOOKUP, etc.) 
  • Own transport and valid driver’s license 
  • Good time management and well organized i.e. deadline driven, able to plan and prioritize a high workload 
  • Above average computer literacy in MS Word, Excel, Outlook and PowerPoint 
  • Service quality orientated 
  • Customer focused 
  • Copes effortlessly within a high stress and pressurized environment 
  • Excellent communication, writing and people skills 
  • Willing to go the extra mile and succeed 
  • Technology driven 
  • Basic calculations (ability to work with numbers) 
  • Self-actualization (capacity to assert oneself) 
  • Motivation (ability to motivate others) 
  • Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
  • Tact (courteous, diplomatic, respectful manner) 
  • Excellence orientation (set and achieve high standards & ongoing improvement) 
  • Feedback (provide positive, helpful & productive feedback) 
  • Liaison (establish effective personal contact / channel for Communication between parties) 
  • Written and verbal communication (convey information through written / verbal instruction) 
  • Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures) 
  • Evaluating (ask questions, analyze, give attention to, and attend to detail) 

Personal Attributes


  • Mature and outgoing individual  
  • High attention to detail  
  • Positive individual 
  • High level of energy 
  • Self-driven and willing to go the extra mile 
  • A high level of perseverance 
  • Be patient, tolerant and diplomatic 
  • Ability to work as part of a team 

All applications in the form of a detailed CV must be forwarded to:

Talia Marr
+27 (11) 265 3277
[email protected]

By sending your CV to apply for the position, you give your consent for the information to be processed and you also acknowledge and understand the purpose for which your personal information is required and will be used for. 

The Company is under no obligation to fill this position and should you not have had any feedback within 2 weeks after the closing date, you may consider your application unsuccessful.