Vacancy: External Sales Coordinator - Cloud Solutions (Midrand)

External Sales Coordinator - Cloud Solutions (Midrand)

Applications in the form of an updated CV to be addressed to Talia Marr Via e-mail on [email protected] 
Closing Date: 07 June 2022 @ 17h00

External Sales Coordinator - Cloud Solutions (Midrand) Role Description

Reporting to the Cloud Solutions Manager, the successful candidate will be based in Midrand and will be responsible for the following:

Key Responsibilities


  • Achieve Monthly sales targets
  • Manage the sales process
    o Ensure customer billing is done correct and at the correct time
    o Processing and administration of relevant sales documentation
  • Maintain and grow the existing client base with Cloud solutions
  • Account planning and customer mapping
  • Liaise and engage with customers regularly to grow share of wallet
  • Present product/brand presentations to customers
  • Generate leads and convert leads to sales
  • Attend training and events
  • Review quarterly planning
  • Present status of the development plan back to vendor
  • Training on vendor/s sales tools
  • Training on vendor/s processes and systems
  • Managing minimum certification level of partners
  • Involving partners in vendor training and events
  • Ensure operational excellence of vendor within the partner
  • Ensure orders are placed on vendor timeously to ensure seamless Cloud integration
  • Fast and accurate quotes adhering to the SLA’s
  • Escalation of partner operational issues at vendor and focus on resolution
  • Alignment of vendor resources to partner
  • Making sure that stakeholders at the vendor interface with stakeholders at the partner at the following levels:
    o Technical
    o Presales
    o Sales
    o Management
    o Marketing
  • Working with the partner to drive marketing initiatives – adhering to alignment with
    o Marketing events
    o Tele-campaigns
    o Internal incentives
    o Promotion of vendor events
    o Driving vendor GTM’s with the partner and ensuring focus on the GTM’s
  • Managing the vendor sales process
  • Deal registration management
  • Discount Management
  • Lobbying support for partner at the vendor
  • Margin management (ensuring the integrity of channel pricing)
  • Enlisting vendor support to drive opportunity to closure
  • Vendor relationship management
  • Making sure that relationships are maintained with key vendor contacts that are required to be successful quarterly review for the partner
  • Solution focus for each partner
  • Vendors focus for each product
  • Drive Pinnacle product focus within each respective partner
  • Be the custodian of the vendor relationship at the partner
  • Analyze market segments and develop marketing strategies to build product demand by
    creating effective solutions and awareness of the product and brand
  • Provide marketing plans and GTM plans at partner level
  • Liaise with vendor and industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities
  • Clearly communicate product, market strategy, objectives, and technical services to partners
  • Assist the team with other related functions when and where required
  • Submit Weekly/Monthly/quarterly reports as required by management, vendors, and analysts

Talia Marr
Recruitment Specialist

+27 (11) 265 3277



  • Matric with mathematics is essential and a Sales and/or Marketing qualification is required, college diploma or university degree is preferred
  • A minimum of three (3) years’ experience in Software Sales
  • Proven track record of sales success within a Cloud and or software business segment
  • Enterprise Software solutions and Cloud experience is non-negotiable and an absolute prerequisite
  • Maintain high level of customer service
  • Ability to effectively prioritize workloads and manage time
  • IT distribution experience will be an advantage
  • Knowledge of the IT market, reseller channels, marketing and promotional strategies is essential
  • Understanding of IT industry and OEM channel
  • Mature outgoing personality, energetic go getter with a will to succeed
  • Strategic thinker with strong planning and execution skills
  • Excellent customer engagement and relationship building skills
  • Strong negotiation skills
  • Own transport and a valid driver’s license
  • Good time management and well organized i.e. deadline driven, able to plan and prioritize a high workload
  • Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
  • Service quality orientated
  • Customer focused
  • Copes effortlessly within a high stress and pressurized environment
  • Excellent communication, writing and people skills
  • Willing to go the extra mile and succeed
  • Technology driven
  • Basic calculations (ability to work with numbers)
  • Self-actualization (capacity to assert oneself)
  • Motivation (ability to motivate others)
  • Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
  • Tact (courteous, diplomatic, respectful manner)
  • Excellence orientation (set and achieve high standards & ongoing improvement)
  • Feedback (provide positive, helpful & productive feedback)
  • Liaison (establish effective personal contact / channel for communication between parties)
  • Written communication (convey information through written instruction)
  • Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)
  • Evaluating (ask questions, analyze, give attention to and attend to detail)

Personal Attributes


  • Mature and outgoing individual
  • High attention to detail
  • Self-driven and willing to go the extra mile
  • A high level of perseverance
  • Patience, tolerant and diplomatic
  • Ability to work as part of a team
  • Well-groomed and highly presentable
  • Well organized individual
  • Assertive and positive individual
  • High level of energy
  • Motivated and driven
  • Self-starter and self-confidence
  • Problem solver
  • Positive attitude
  • Proactive individual
  • Annuity based driven

All applications in the form of a detailed CV must be forwarded to:

Talia Marr
+27 (11) 265 3277
[email protected]

By sending your CV to apply for the position, you give your consent for the information to be processed and you also acknowledge and understand the purpose for which your personal information is required and will be used for. 

The Company is under no obligation to fill this position and should you not have had any feedback within 2 weeks after the closing date, you may consider your application unsuccessful.