Vacancy: Internal Account Manager - Datanet

Internal Account Manager Role Description

Reporting to the Sales Manager, the successful candidate, will be based in Cape Town and will be responsible for the following: 

Noncedo Eland
Talent Acquisition Specialist

+27 (11) 265 3277

• Responsible for Internal Management of Strategic Accounts 

• Daily customer account management, including processing all orders 

• Relationship building with customers and compilation of all quotations 

• Attend product training and events 

• Processing of relevant delivery notes and documentation 

• Updating stock report, backorders and orders received on a daily basis 

• Liaise with clients as well as partners on daily queries 

• Liaise with stores/dispatch regarding deliveries of all orders and supply of invoices 

• Attending to sales calls 

• Product knowledge of structured cabling, Wireless and Data Center environments 

• Understanding of IT industry and hardware cabling products 

• Matric with mathematics and a tertiary qualification and/or a relevant diploma will be an advantage 

• Minimum three (3) years’ work experience within a data infrastructure industry 

• Minimum three (3) sales experience with data infrastructure related products 

• Service quality orientated 

• Ability to work under pressure

• Relevant technical knowledge 

• Customer focused 

• Technology driven

• Basic calculations (ability to work with numbers)

• Self-actualization (capacity to assert oneself)

• Motivation (ability to motivate others)

• Negotiation (in a spirit of co-operation with the aim of an amicable outcome)

• Tact (courteous, diplomatic, respectful manner)

• Excellence orientation (set and achieve high standards & ongoing improvement)

• Feedback (provide positive, helpful & productive feedback)

• Liaison (establish effective personal contact / channel for Communication between parties)

• Written communication (convey information through written instruction)

• Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)

• Evaluating (ask questions, analyze, give attention to and attend to detail) 

• Well-groomed and highly presentable

• Well organized individual 

• High attention to detail

• Assertive and positive individual

• High level of energy

• Team player

• Motivated and driven

• Self-starter, self-confidence and self-driven

• A high level of perseverance

• Be patient, tolerant and diplomatic

• Problem solver

• Positive attitude

• Proactive individual 

• Analytical thinker 

All applications in the form of a detailed CV must be forwarded to:

Noncedo Eland
+27 (11) 265 3277
[email protected]