Vacancy: Internal Sales Assistant - Etail (Midrand)

Internal Sales Assistant Role Description

Reporting to the Operations Manager, the successful candidate will be based in Midrand and will be responsible for the following: 

Noncedo Eland
Talent Acquisition Specialist

+27 (11) 265 3277

• Order portal management
• Product listing on all new deals
• Management of existing listing and updating EOL
• Daily stock file
• Order processing
• Confirm Pricing and Price Agreements with the KAM and Brand
• Booking portal management: Order booking with DC ;Exceptions (i.e. Barcode, Short/over supply, Barcode integrity)
• Order tracking
• RMA management
• Understand and assist with all operations and logistical problems
• Interact, coordinate and assist warehouse
• Handling the overflow of the Retail department’s sales calls
• Assisting the retail team with all Administrative work
• Effectively prioritize the retail workload and manage time
• Maintaining and updating the filing system
• Create and maintain data control sheets of all incoming orders, start to end
• Assisting with customer complaints that are not being resolved by technical
• Follow up and communicate with RTT on deliveries and arrange collections
• Assist Debtors with RTM’s POD’s etc.
• Confirm all rejections on new stock before arrival at Pinnacle 

• Matric with mathematics is essential, a Sales and Marketing tertiary qualification and/or a relevant diploma will be an advantage
• Two (2) to three (3) years’ working experience in a sales environment is essential
• Knowledge and understanding of the IT industry will be an advantage
• Excellent computer literacy in MS Word, Excel, Outlook and PowerPoint
• Above average administration skills
• Excellent oral and written communications skills
• Ability to build and maintain relationships with internal and external customers
• Meeting set departmental targets
• Relevant technical knowledge and passion for technology
• Ability to complete a task with minimum supervision
• Mature outgoing personality
• Customer service and service quality orientated
• Good time management
• Ability to effectively prioritize workload
• Copes effortlessly within a high stress and pressurized environment i.e. ability to handle pressure
• Willing to go the extra mile
• Ability to show initiative

• Well-groomed and highly presentable
• Well organized individual
• High attention to detail
• Assertive and positive individual
• High level of energy
• Team player
• Motivated and driven
• Self-starter, self-confidence and self-driven
• A high level of perseverance
• Be patient, tolerant and diplomatic
• Problem solver
• Positive attitude
• Proactive individual
• Analytical thinker 

All applications in the form of a detailed CV must be forwarded to:

Noncedo Eland
+27 (11) 265 3277
[email protected]