Vacancy: Product Specialist Dell (Midrand)

Product Specialist Dell (Midrand)

Applications in the form of an updated CV to be addressed to Talia Marr Via e-mail on [email protected] 
Closing Date: 04 May 2022 @ 17h00

Product Specialist Dell (Midrand) Role Description

Reporting to the Business Unit Manager, the successful candidates will be based in Midrand and will be responsible for the following:

Key Responsibilities


  • Driving Dell product sets internally to the sales teams
  • Increase SOW on Dell
  • Meeting internal SLA’s
  • Achieve Monthly Dell Targets and Budgets
  • Manage relationship with vendor in partnership with the brand team
  • Understanding and driving Dell bid process internally
  • Manage the internal shared quotes mailbox and assist sales staff with quotes / queries
  • Build relationship with the sales teams and Dell brand stakeholders
  • Provide reports and target tracking information as required
  • Engage with all relevant parties at Pinnacle and subsidiary companies
  • Understand and implement Pinnacle strategy and policies in alignment with product
  • Product support (PDF Spec Sheets, Web Info, Sales Support, SAGE product maintenance
  • Responsible for processing all sales backorders on Dell
  • Become a Dell subject matter expert and manage the profitability of products
  • Provide sales support to sales staff
  • Ensure all resources are aligned – communication is key
  • Stay constantly updated with all developments and trends in the market
  • Understand technology roadmaps
  • Build and maintain internal and external relationships
  • Drive the internal Dell sales and Product processes to achieve targets and act as a bridge between the internal brand team as well as the organization’s sales team

Talia Marr
Recruitment Specialist

+27 (11) 265 3277



  • Matric with mathematics, IT or sales and marketing tertiary qualification and/or relevant diploma is essential
  • Minimum 2 – 3 years’ work experience within an IT environment in a Product role
  • Vaccination Certificate Required
  • Previous IT distribution experience will be an advantage
  • Knowledge of the IT market, reseller channels, marketing and promotional strategies is essential
  • Understanding of IT industry and OEM channel
  • Vaccination Certificate Required
  • Mature outgoing personality, energetic go getter
  • Strategic thinker with strong planning and execution skills
  • Excellent customer engagement and relationship building skills
  • Strong negotiation skills
  • Excellent oral and written communications skills
  • Good time management skills
  • Copes effortlessly within a high stress and pressurized environment i.e.ability to handle pressure
  • Willing to go the extra mile
  • Service quality orientated
  • Relevant technical knowledge and technology driven
  • Customer focused
  • General business acumen
  • Self-actualization (capacity to assert oneself)
  • Motivation (ability to motivate others)
  • Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
  • Tact (courteous, diplomatic, respectful manner)
  • Excellence orientation (set and achieve high standards & ongoing improvement)
  • Feedback (provide positive, helpful & productive feedback)
  • Liaison (establish effective personal contact / channel for communication between parties)
  • Written communication (convey information through written instruction)
  • Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)
  • Evaluating (ask questions, analyze, give attention to and attend to detail)

Personal Attributes


  • Well-groomed and highly presentable
  • Well organized individual
  • High attention to detail
  • Assertive and positive individual
  • High level of energy
  • Team player
  • Motivated and driven
  • Self-starter, self-confidence and self-driven
  • A high level of perseverance
  • Be patient, tolerant and diplomatic
  • Problem solver
  • Positive attitude
  • Proactive individual

All applications in the form of a detailed CV must be forwarded to:

Talia Marr
+27 (11) 265 3277
[email protected]

By sending your CV to apply for the position, you give your consent for the information to be processed and you also acknowledge and understand the purpose for which your personal information is required and will be used for. 

The Company is under no obligation to fill this position and should you not have had any feedback within 2 weeks after the closing date, you may consider your application unsuccessful.