Vacancy: Brand Manager: Safety & Security

Brand Manager: Safety & Security

Role Description

Location: Midrand, Gauteng, South Africa

Full-time and Office based

Reporting Line: Brand Director: SSI

Job Purpose

The job purpose of a brand manager is to champion the brand, both internally and externally, and to drive initiatives that strengthen its identity, relevance, and connection with consumers. By effectively managing the brand's strategy, identity, and perception, brand managers will contribute to the long-term success and growth of Pinnacle.

Ann Pinto

Recruitment Consultant / HR Officer

[email protected]

• Understand the development strategy for the vendor in the Security and Life Safety sector:
  • Increase customer coverage/count for vendor
  • Increase vendor product coverage for vendor
  • Increase geographic coverage for vendor
• Training and up-skilling of partners
• Development of partner to grow sales and presales resources of partner
• Training on vendor sales tools, processes and systems
• Managing minimum certification level of partners
• Involving partners in vendor training and events
• Ensure operational excellence of vendor within the partner
• Placing of orders timeously
• Providing fast and accurate quotes
• Credits are passed by vendor and to reseller/partner
• ETA and delivery information
• Escalation of partner operational issues at vendor and focus on resolution
• Alignment of vendor resources to partner
• Making sure that stakeholders at the vendor interface with stakeholders at the partner at the following levels:
  • Technical
  • Presales
  • Sales
  • Management
  • Marketing
• Marketing of the brand
• Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include:
  • Marketing events
  • Tele-campaigns
  • Internal incentives
  • Promotion of vendor events
  • Driving vendor GTM’s with the partner and ensuring focus on the GTM’s
• Managing the vendor sales process
• Deal registration
• Discount management
• Lobbying support for partner at the vendor
• Margin management (ensuring the integrity of channel pricing)
• Vendor sales funnel management and reporting funnel to vendor 
• Enlisting vendor support to drive opportunity to closure
• Vendor relationship management
• Making sure that relationships are maintained with key vendor contacts that are required to be successful quarterly review for the partner
• Solution focus for each partner
• Vendor focus for each product
• Take ultimate responsibility for the revenue target allocated to the partner
• Drive product focus within each respective partner
• Be the custodian of the vendor relationship at the partner
• Ensure that vendor’s products are top of mind with all key stakeholders within the partner
• Analyse market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand.
• Provide marketing plans and GTM plans for the sales team.
• Liaise with vendor and industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities
• Clearly communicate product, market strategy, objectives and technical
• Strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review, this must include
  • Knowledge to the sales teams
• Monitor inventory (inventory turns, stock ageing, stock days, obsolesces, stock outs) in order for stock to meet all key performance indicators
• Negotiate and manage targets, rebates, co-op marketing funds, stock rotation, pricing and supply
• Manage backorder and warranty return
• Ensure that customer related queries are effectively dealt with
• Assist the team with other related functions when and where required
• Submit reports as required by management, vendors and analysts

Experience and Knowledge:

• A minimum of five (5) years’ working experience within the security/CCTV environment
• Previous IT distribution experience will be advantage
• A good understanding of the security/CCTV industry in all aspects

Skills and Education:

• Matric with mathematics, a sales and marketing tertiary qualification and/or relevant diploma is essential
• Own transport and valid driver’s license 
• Above average computer literacy in MS Word, Excel, Outlook and PowerPoint 
• Ability to produce, attend and present product training 
• Service quality orientated
• Ability to carry through a task to completion i.e. results driven as well as deadline driven 
• Customer focused and delivering above average customer service i.e. customer satisfaction principles and practices as well as service quality orientated
• Copes within a high stress and pressurized environment 
• Established habit of working smart without close supervision, with a “Service Orientated” attitude
• Enjoy chasing weekly and/or monthly targets
• Ability to deal with people at all levels including high profile clients and projects
• Excellent communication, writing and people skills 
• Willing to go the extra mile and succeed 
• Technology driven 
• Good financial ability  
• Good negotiation skill

• Organized individual
• High attention to detail
• Assertive and positive individual
• High level of energy
• Team player
• Motivated and driven
• Self-starter, self-confidence and self-driven
• A high level of perseverance
• Be patient, tolerant and diplomatic
• Problem solver
• Positive attitude
• Proactive individual
• Analytical thinker

All applications in the form of a detailed CV must be forwarded to:

Ann Pinto
[email protected]