Vacancy: External Account Manager

External Account Manager

Role Description

Location: Port Elizabeth, Eastern Cape, South Africa

Full-time and Office based

Reporting Line: PE Branch Manager

Job Purpose

Ann Pinto

Recruitment Consultant / HR Officer

[email protected]

• Build and maintain strong, long-lasting relationships with external customers, understanding their needs and requirements: 
  • Establish and grow a new client base
  • Manage and maintain customer relationships 
  • Deliver product presentations and entertain clients
  • Negotiate contracts with customers 
• Drive sales growth by developing and implementing strategic plans to achieve sales targets and increase market share within assigned accounts:  
  • Maintain current customer database and forecasts
  • Develop sales plans per account
  • Generate sales leads and constant follow up with deals
  • Achieve monthly sales targets  
• Identify and pursue opportunities for business expansion, including cross-selling and upselling products and services: 
  • Identify sales opportunities to market products and the company

• Stay updated on industry trends, market dynamics and product knowledge to effectively advise customers and drive sales 

   

  • Attend product training and events

• Manage the sales process and administration:

   

  • Managing the sales process

     

  • Compile quotations

     

  • Following up on quotes and convert to orders

     

  • Processing and administration of relevant sales documentation

     

  • Analyse sales data, generate forecasts and prepare sales reports 

• Act as a primary point of contact for clients, addressing inquiries and resolving issues

   

  • Provide exceptional customer support throughout sales cycle 

     

• Collaborate with internal teams including sales, brand and logistics to co-ordinate efforts and ensure seamless execution of account strategies 

Experience and Knowledge:

• Minimum of 5 years of experience in External Sales 

   

• Minimum of 3 years of account management experience within the IT industry 

   

• Established network at various levels within the reseller and end-user sector

   

• Sales experience within the IT Distribution industry is preferred 

   

• Proven track record of closing deals within the IT industry (references are required)

Skills and Education:

• Matric, preferably with mathematics

   

• A tertiary qualification and/or a relevant diploma in Sales, Marketing, or IT 

   

• Intermediate skills in MS Word, Excel, Outlook, and PowerPoint

   

• Proven sales skills, ability and track record

   

• Excellent verbal and written business communication

   

• Good presentation skills

   

• Good time management skills

   

• Excellent interpersonal skills

   

• Developed negotiation skills

• Well-groomed and highly presentable
• Passionate about selling
• Organized individual who is deadline-driven
• High level of energy
• Self-confidence and self-driven 
• A high level of perseverance
• Be patient, tolerant, and diplomatic
• Above-average attention to detail
• Problem solver
• Assertive and positive individual
• Ability to work as part of a team

All applications in the form of a detailed CV must be forwarded to:

Ann Pinto
[email protected]