Vacancy: Product Manager: Dell (Consumer)

Product Manager: Dell (Consumer)

Role Description

Location: Midrand, Gauteng, South Africa

Full-time and Office based

Reporting Line: Client Business Unit Manager

Job Purpose

The successful candidate will be responsible for driving the internal Dell sales and Product processes to achieve targets and act as a bridge between the internal brand team as well as the organization’s sales team and the vendor.

Recruitment Specialist

[email protected]

• Apply Dell-specific knowledge and understanding of the Dell Consumer Range and value proposition
•  Develop and maintain up-to-date product knowledge continuously
• Provide relevant product training internally and across various branches
• Generate reports and target tracking information as required
• Engage with all relevant parties at Pinnacle and its subsidiary companies
• Implement Pinnacle strategy and policies in alignment with the product roadmap
• Support products through creation and sharing of spec sheets, web content, sales support, and customer support for systems integrators
• Manage product pricing and positioning effectively
• Update product listings and information on the website
• Assist sales staff with quotationsDeliver pre-sales and post-sales support to the sales team
• Align all available resources to support business objectives
• Stay informed on developments and trends in the retail and consumer market
• Interpret and apply technology roadmaps to the product strategy
• Assist with setting up product codes, maintaining price lists on systems, and managing costing
• Attend weekly sales meetings and contribute to resolving stock issues
• Drive the movement of active and aging stock
• Support logistics and warehouse teams during vendor recall processes
• Understand and navigate the logistical processes effectively

• Process sales and purchase orders on the ERP system from local and international suppliers
• Assist with the order management process to maintain service and stock levels
• Manage supplier rebates and incentives efficiently
• Liaise with suppliers for promotional funds and marketing materials
• Maintain strong customer relationships to understand their needs and incorporate feedback into stock forecasting

Experience and Knowledge:

• Matric with mathematics is essential
• A Sales and Marketing tertiary qualification and/or a relevant diploma will be an advantage
• Three (3) to five (5) years’ working experience in a Product Management environment will be an advantage

Skills and Education:

• Must understand the IT market and the specific needs around the different market segments (sub-distributors, select resellers, resellers and end-users)
• Administration skills
• Spreadsheet knowledge in drawing up and utilizing reports (stock management, product reordering, ageing stock etc)
• Ability to complete a task with minimum supervision
• Customer service and service quality orientated
• Good time management
• Copes effortlessly within a high stress and pressurized environment i.e. ability to handle pressure
• Ability to show initiative
• Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
• Tact (courteous, diplomatic, respectful manner)
• Excellence orientation (set and achieve high standards & ongoing improvement)
• Feedback (provide positive, helpful & productive feedback)
• Liaison (establish effective personal contact / channel for Communication between parties)
• Written communication (convey information through written instruction)
• Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)

• Good and professional communication skills
• Relationship building skills
• Ability to complete a task with minimum supervision
• Ability to manage stress and work in a high pressure environment 
• Analytical thinker and problem solver
• Must show initiative and take accountability 
• Proactive and positive individual
• Planning and organizing skills
• Self-managed
• Attention to detail
• High energy levels
• Patience
• High level of customer service
• Must be able to work under pressure as this is a mission critical product set

COMPLIANCE COMPETENCIES: 

• Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual and other requirements as mandated by the Company Code of Conduct. 
• Keep up to date with changes in applicable compliance obligations, controls and measures relevant to the role. 

All applications in the form of a detailed CV must be forwarded to:

Recruitment Specialist
[email protected]